Quality of Service Across the Board
All the staff, from the switchboard to the customer service folks to the technicians, Harriett’s knows that it takes to employ and keep a staff who are efficient, courteous, and caring. Today we want to acknowledge in particular the excellent service we received from your service tech, Phil, and service manager, Scott. They put their heads together to resolve a troublesome problem with our water heater and wouldn’t give up, until they’d got things running right again. My wife and I greatly appreciate their professionalism.